Impfo (short for Important Information) is your all-in-one digital household wallet. It allows you to store, manage and track warranties, purchase receipts, service logs, and repair histories for your appliances and electronics — so you have proof of coverage exactly when you need it.

Yes. The core Impfo app is 100% free for individual consumers, homeowners, and renters. You can scan, store, and receive warranty expiration notifications for all your household items without any fee for downloading.

You can track virtually any asset with a receipt or warranty, including: Major Whitegoods & Kitchen Appliances (refrigerators, dishwashers, ovens, microwave units) Laundry Equipment (washing machines, heat pump dryers) Home Electronics & AV (OLED TVs, soundbars, gaming consoles, home theater setups) Personal Tech & Computing (laptops, smartphones, tablets, smartwatches) Power Tools & Outdoor Equipment (lawnmowers, pressure washers, power drills) HVAC Systems (air conditioners, heat pumps, water heaters)

Paper receipts printed on thermal paper fade rapidly — often within 6 to 12 months — leaving you with a blank piece of paper when an appliance breaks down 2 years later. Paper gets misplaced, destroyed, or lost during home moves. Impfo creates an unalterable, high-resolution digital backup stored safely in the cloud, accessible anytime from your phone

Impfo uses advanced Optical Character Recognition (OCR) text extraction technology. When you take a photo of a physical receipt or invoice: Impfo automatically crops and enhances the image readability. The AI extracts the Store/Retailer Name, Product Name, Model Number, Purchase Date, and Total Price. It pre-fills the warranty details so you don't have to manually type long serial codes.

Yes. You can upload PDF invoices directly from your files or forward digital email receipts from online stores (e.g., Amazon) straight into the app.

If an old receipt is heavily faded or crumpled, our OCR engine will extract as much text as possible. You can manually tweak or edit any missing text field (such as a model or serial number) before saving the item profile.

While purchase receipts often display model numbers, serial numbers are usually located on a physical sticker on the back or inside of your appliance. We strongly recommend taking a quick photo of the barcode/serial sticker via the Impfo camera tool—it attaches directly to the item's digital profile.

Most appliance manufacturers split warranties into distinct layers to minimise their liability. For example, a refrigerator might have: 1 Year of full in-home labor coverage. 3 Years of electrical and general parts coverage. 10 Years of sealed inverter compressor parts coverage. Standard warranty trackers only let you pick one expiration date. Impfo is built specifically for multi-part warranties, tracking each component timeline concurrently under a single item profile so you never pay out-of-pocket unnecessarily.

Impfo sends proactive smart push notifications and email reminders: 30 Days Before Expiration: A friendly heads-up to check appliance health. 15 Days Before Expiration: A reminder to report any existing glitches to the manufacturer under warranty before coverage ends. 1 Day Before Expiration: Final countdown alerts.

No. When a standard manufacturer warranty is nearing its expiration date, if you wish you extend the warranty, you can approach the retailer from who you bought or any warranty provider, allowing you to maintain continuous coverage with one tap.

Every appliance profile has a dedicated Service History ledger. When you have a technician service or repair an item: You can record the date, technician name, repair invoice, and work done. In future, when independent repair technicians partner with Impfo, they will be able to upload digital service logs and replacement part verification codes straight into your item profile.

A well-documented service history proves to future buyers (or home buyers) that your appliances were well-maintained. You can export a clean PDF "Appliance Health Certificate" or transfer the digital profile directly to the new owner, boosting your resale value on platforms like Facebook Marketplace or eBay.

Open the item in Impfo and select the relevant product. You'll see your warranty status, receipt proof and model details on screen. If it is within active warranty, call the manufacturer's or retailer’s warranty claim hotline or open their online service portal. Your receipt image and serial number are right in front of you to quote instantly.

We take privacy and security extremely seriously: Encryption: All stored receipts, user data, and documents are encrypted using AES-256 bit encryption in transit and at rest. Data Privacy: Impfo never sells your personal credit card details or unmasked identity to third parties. Sandboxed Storage: Your uploaded documents sit in isolated, protected cloud environments.

Your data is tied securely to your cloud account. Simply download Impfo on your new device and log in — all your scanned receipts, active warranty timers, and service logs will sync instantly.

Yes. You can select multiple items and export a consolidated ZIP file of high-res receipt images or generate a formatted PDF / CSV summary report. This is ideal for home contents insurance claims, tax deductions, or property rental management.

Impfo offers direct integration tools for retailers, e-commerce stores and independent service technicians: Point-of-Sale Integration: Automatically push digital receipts and warranty profiles directly into your customer’s Impfo wallet at checkout. Service Network: Join our verified technician network to log digital repairs directly into customer app profiles. To partner with us, please contact our team at partnerships@impfo.ai.

Open the item profile, tap the three dots (...) menu in the top right corner, and select "Edit Details" or "Delete Item". Note: deleting an item permanently removes its attached receipt images from our server.

Ensure that push notifications for Impfo are enabled in your phone settings: iOS: Settings > Notifications > Impfo > Enable "Allow Notifications". Android: Settings > Apps > Impfo > Notifications > Enable "Show Notifications".

If you have questions not covered in this FAQ, our support team is ready to help: In-App: Go to Profile > Help & Support > Contact Us. Email: Send an email directly to support@impfo.ai

No, Impfo subscriptions do not auto-renew. We never charge your payment method unexpectedly. You will receive an alert 30 days before your active subscription period expires, giving you the choice to manually renew and continue enjoying full access .

If you choose not to renew before the expiration date, your paid access will automatically cease at the end of the current term. Your account will simply revert to our Impfo Basic plan limits, and you will never receive unexpected charges.

Because subscriptions require manual activation, do not automatically renew, and provide immediate full access to features upon purchase, all subscription sales are final. There is no cooling-off cancellation period or pro-rated refund once a plan has been purchased.

If you believe a technical glitch or duplicate transaction occurred during checkout, please contact our support team at support@impfo.ai with your transaction receipt. We review genuine technical and billing discrepancies promptly.

If you encounter any issues with plan access or feature availability, reach out to us directly through the in-app help centre or via email at support@impfo.ai. Please include your registered account email and purchase details so our team can resolve your dispute directly.