1. Introduction
Warranty Tracker ("the App", "we", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our application to manage product warranties, invoices, and service records.
2. Account and Registration
Users create their own account in the App using their name, email address, and mobile number. You are responsible for keeping your login credentials confidential and for all activity carried out under your account.
3. Information We Collect
Account Information: Name, email address, mobile number, and profile details you provide during registration.
Product & Warranty Data: Product details, purchase invoices, warranty cards, service records, user manuals, and related documents you upload to the App.
Device & Usage Data: Basic device information and app usage data used to maintain and improve service performance.
4. How We Use Your Information
We use the information you provide to:
- Create and manage your account and stored product records.
- Send warranty expiry reminders, service schedules, and related notifications.
- Process documents you upload, including OCR extraction of invoice and warranty details.
- Respond to support requests and improve the App's features.
5. Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
- Service providers who help operate the App (e.g. cloud hosting, notification delivery), bound by confidentiality obligations.
- Manufacturers, retailers, or service providers, only where you initiate a warranty claim or service request through the App.
- Authorities, where required by law.
6. Data Retention
We retain your account and product data for as long as your account remains active, or as necessary to comply with legal obligations. You may request deletion of your account and associated data at any time; once processed, your data will be securely removed.
7. Data Security
We apply reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The App is not directed to children under 18. We do not knowingly collect personal information from children.
9. Your Choices
You may review, update, or delete your product records and account information at any time from within the App, or by contacting our support team.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be notified within the App or through other communication channels.